We want to be a reliable partner for our customers from the different sectors of industry. Our logo makes this claim clear: the stylised “one” embodies our striving to make our customers number one in their sector - with our help as a first class supplier. Because our success as service provider depends directly on the success of our customers.
Satisfied employees and satisfied shareholders are also a guarantee of satisfied customers.
To achieve this, we direct our management system in accordance with the international Standards ISO 9001, ISO/TS 16949 ISO 14001 and ISO 50001. Through the consistent application of these Standards, customer orientation and process quality are efficiently promoted. The process orientation allows us to achieve the desired results better and more efficiently. We pledge ourselves, within the scope of our quality policy, to attest the trust of our customers in KSG at all times - and indeed at each stage of the emergence of the product and all the processes connected with it.
Whoever wants to attain trust and understand the customers' requirements must communicate with the customer. We see ourselves as a partner to our customers who recognises the needs and remits at an early stage and solves these reliably. In so doing, we are guided by the following principles:
These quality policy principles are binding obligations for all employees. The securing and targeted improvement of the quality is the remit of everyone, from the executive management to the employees on the machines and plant. For quality work promotes commitment and active cooperation beyond the boundaries of department and function.
Quality is not an image factor but an absolute question of survival!
In this sense quality is the success factor for global competitiveness and for securing the future of KSG GmbH - because we will still be there for you tomorrow!